Cancellation Policy

1. After submitted the online booking, our customer service will contact you to collect a non-refundable deposit of RM10 to secure your appointment. 2. If you can't attend, we'll keep the credit for one year or transferable to others. 3. Exclusive online promotions are for online bookings. 4. Appointments depend on our schedule, but we'll try to accommodate your preferred time. Alternatives will be suggested if needed. 5. Your chosen treatment may change after the physician assessment, with additional charges. 6. Mandatory physician assessment fees of RM55 apply for first-time or returning visitors after 6 months. 1. 完成线上预约后，客服将联系您收取RM10不可退的订金以确认预约。 2. 无法如期完成预约，我们将为您的订金保留一年或可转让给他人。 3. 独家网上促销仅适用于在线预订。 4. 任何预约更改取决于我们的时间表，如有需要，我们将提供其他替代方案以满足您的时间要求。 5. 您选择的治疗配套可能会依据医师专业评估后有所变化，额外服务将收取额外费用。 6. 如果您是第一次到访或是超过六个月未到访我们的诊所将需要向我们的医师进行问诊预约，并将收取RM55诊费。